Visit ACE Continuing Education to learn more and be sure to view this Tutorial Video for mobile app and certificate instructions.
AWWA will provide Certificates of Completion for sessions attended in-full. It is your responsibility to know the requirements of your unique licensing location. Each agency is different.
Instructions to access AWWA Certificates of Completion:
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Wait until July 30, then visit www.awwa.org
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Click My Account in the upper right corner
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Login using your username and password (or reset if forgotten)
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In your account, select 'My Transcripts' from the left-hand navigation menu
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Click the 'Download' button next to each session certificate
Be sure to read the disclaimer at www.awwa.org/credits and allow 60 days certificate processing time.
Again, please visit the ACE Continuing Education page for additional details and instructions - and be sure to view this Tutorial Video for mobile app and certificate instructions.
Learn more about earning, calculating, and printing certificates.
Personal Information
As part of your event registration personal contact data such as name, address, and email were collected and may be used by AWWA and approved third parties. The American Water Works Association (AWWA) Privacy Policy outlines its commitment to protecting user privacy, including compliance with the General Data Protection Regulation (GDPR). Visit awwa.org/privacy-policy for additional information.
AWWA will take appropriate measures to ensure the security of its information systems and the data collected during the event and expects all participants to use AWWA's digital resources responsibly and in accordance with applicable policies.
As a reminder, by allowing your badge to be scanned for lead retrieval, you are providing your full contact information (address, email, phone, etc.) to the exhibitors.
Photography & Information Release
By registering for this event, conference participants agree to allow AWWA to use their likeness in any AWWA-related production or publication, including, but not limited to, emails, social media posts, printed materials, videos, and websites.
Additionally, participants agree to receive show-related and promotional emails from conference hosts and sponsors directly or through a third-party distributor. At no time, however, will attendees' email addresses be sold or otherwise directly disclosed to exhibitors or conference vendors.
Social Media, Camera, and Cell Phones
AWWA encourages the use of social media during our conferences and events.
Filming or live streaming of any presentation, session or exhibit hall booth is prohibited without the permission of the presenter or exhibitor. Violation may result in confiscation of the media and removal from the event. This policy is intended to protect the intellectual property and hard work of both our presenters and exhibitors. AWWA’s conference proceedings will contain all presentations and additional materials provided by the presenters who wish to have their information published.
Attendees are asked to be respectful of their colleagues by silencing all mobile devices before entering meeting rooms.
Professional Program Disclaimer
While AWWA has taken care to ensure the qualifications of speakers, presenters, and moderators at this conference, the opinions, comments, and other views made by a participant in his/her presentation(s) are not necessarily those of AWWA nor its officers, directors, planning committee, or staff.
Participants must respect the confidentiality of any information shared during the conference, including presentations, discussions, and networking conversations, and refrain from disclosing or misusing such information.
Fair and Honest Business Practices
We are committed to conducting business affairs with integrity and in accordance with the highest standards of business ethics. We believe in the dignity and safety of workers producing goods and services for the water industry; the use of environmentally responsible processes to produce those goods and services; and the highest legal, moral, and ethical standards of conduct in the business of delivering those goods and services to end users.
Participants must comply with all applicable laws and regulations and must not engage in any activities that could harm organizational interests, such as making false or misleading statements about AWWA, its partners, or its programs.
Participants must respect and protect AWWA's assets, including intellectual property, equipment, and facilities, and must use them only for their intended purposes.
Health & Safety of Attendees
AWWA’s first core principle is the protection of public health. This principle will continue to guide our conference environments now and in the future. AWWA will observe safety measures based on information from the U.S. Centers for Disease Control and Prevention (CDC) and local facilities.
AWWA is currently planning for the following health and safety measures at all AWWA conferences:
- Masks are optional for all attendees. AWWA will have masks available.
- Physical distancing is encouraged.
- Hand washing is encouraged, and hand sanitizing stations will be available.
- Waiver review and release is required to attend.
Additional references:
Member Code of Practice
Employee handbook
Board Policy Manual